Our Hearts Home Healthcare

Columbia, South Carolina

Care should feel connected before the first shift begins.

Our Hearts Home Healthcare brings private-pay home care, referral access, placement visibility, and ongoing communication into one understandable path.

Explore private-pay care I refer clients
Time-sensitive? Call (803) 908-1878
A woven path connects four home care services to one care conversation. Magenta, lavender, and blue strands cross through bathing and dressing, meal preparation, mobility assistance, respite care, and Columbia contact. Bathing/DressingSupport for personal routines athome.Meal PreparationPractical help around everyday meals.Mobility AssistanceSupport moving through familiar spaces.Respite CarePlanned support while family caregiversstep away. Columbia care conversationCall (803) 908-1878
Bathing/DressingSupport for personal routines at home.
Meal PreparationPractical help around everyday meals.
Mobility AssistanceSupport moving through familiar spaces.
Respite CarePlanned support while family caregivers step away.
Columbia care conversationCall (803) 908-1878

For families

Understand what surrounds a private-pay care hour: screening information, fit review, onboarding, first-shift confirmation, and communication after placement.

See the family pathway

For referral partners

See one visible path from referral acknowledgment to availability direction, placement, and the next assigned action.

See the partner pathway

Human at every handoff

Care becomes real in conversation.

Adult children need to picture someone listening in the home. Referral teams need to picture a responsible person receiving the handoff. The pathway supports both.

An older adult, her adult daughter, and a home-care professional talking together in a living room
For familiesA calm conversation before the care plan becomes a schedule.
A case manager, home-care coordinator, and adult family member reviewing a transition plan together
For referral partnersA visible owner and a shared next action behind every status.

Telephone pathway

Time-sensitive referrals begin with a direct call.

Call (803) 908-1878 to confirm the current response process, service fit, and availability. Online requests may be submitted anytime, but they are not continuously monitored.

Call the referral desk

What happens next should never be a mystery.

The same status language supports family conversations and professional handoffs—from the first call through ongoing weekly communication.

Follow the full journey
  1. 1Referral received
  2. 2Acknowledged
  3. 3Scope review
  4. 4Availability direction
  5. 5Consultation scheduled
  6. 6Care plan prepared